Insurance and billing are important factors in the seamless hospital experience. Indigo Hospital provides accurate and transparent billing to our patients.
Please provide the following information to our billing department at the time you bill your patient.
- Patient MRD number
- Copy of the patient’s insurance card
- Please provide the hospital with any information regarding co-payments or payments required.
Admission
A deposit is required during the admissions process. There is a separate billing department for in-patients (please use our link Location / Directions to find the billing department in any of our facilities). The amount of the deposit will vary depending on which type of room you request. The deposit is due pending approval by your insurance provider. It will be returned once the approval has been received. If your insurance provider doesn’t approve your claim within two days of admission, the patient will be asked to pay the hospital bill and then file a claim with the insurance company.
Our insurance staff will assist our International patients by verifying their insurance coverage and providing information about the benefits available to them for any procedures scheduled at our campuses. Our staff will also confirm with your insurance company that all authorizations have been approved prior to a patient’s arrival.
All major insurance companies recognize and accredit our hospital in all locations. Please get in touch with us for a list of the insurance providers we work with. We will not accept or process foreign insurance for treatment needs other than those listed. The insurance coverage is subject to the approval of the company referred to.
According to the Insurance companies listed on our website, coverage is only valid for hospitalized patients.
Modalities of Payment
We accept all major Visa / Mastercard credit cards. We also accept Travellers’ Cheques. You can also pay in cash, either the local currency or certain other foreign currencies. (Please check which currencies are accepted at the desk.)
